Check Kadova service status
See whether a known incident affects login, API, or payments.
Quick answer
Visit /help/status for current platform health and active maintenance windows.
Steps
- Open the status page before contacting support during widespread issues.
- Check components: web app, API, email delivery, and payments.
- Subscribe to updates if an incident is listed for your region.
Expected outcome
You know whether to wait for a fix or continue troubleshooting locally.
Common issues
- All green but you still have errors — likely account- or store-specific; see login troubleshooting.
- Planned maintenance — usually low-traffic hours; retries after the window complete.
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Email us with a short description, expected outcome and any error message.
Email support@kadova.nlTips for a complete request are on Contact support