View and delete customer data
Handle GDPR requests: look up customer data, export or delete personal data.
Handling privacy requests
Customers can request access, rectification, or deletion through you.
- Find the customer by email or card number in Customers or order history.
- Export the relevant data as CSV or PDF for the request.
- Delete or anonymise where legally permitted; card transactions may be subject to retention obligations.
- Deletion does not erase financial transaction history you are required to keep.
- Document each request and your response for audit purposes.
- Forward complex cases to privacy@kadova.nl.
Was this article helpful?
Still stuck?
Email us with a short description, expected outcome and any error message.
Email support@kadova.nlTips for a complete request are on Contact support
