Redeem a gift card
Accept a gift card as payment in-store or in your connected webshop.
Quick answer
Scan or enter the card code, confirm the remaining balance, and apply it to the sale.
Steps
- At checkout, choose Gift card as payment.
- Scan the QR code or type the card number and PIN if required.
- Enter the amount to redeem (full or partial).
- Complete the sale; the remaining balance stays on the card.
Expected outcome
The transaction is recorded and the card balance updates immediately.
Common issues
- Card blocked or expired — check status in the card lookup screen.
- Insufficient balance — offer partial redemption or another payment method.
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