Subscription and invoices

Update your payment method

Change the card or payment method used for your Kadova subscription.

Quick answer

Open the billing portal from Billing to update the payment method securely.

Steps

  1. Go to Billing.
  2. Click Manage payment method to open the secure billing portal.
  3. Add or replace your card or SEPA details.
  4. Return to Kadova; the new method is used for future subscription charges.

Expected outcome

Upcoming invoices charge successfully without manual action.

Common issues

  • Portal does not open — allow pop-ups and ensure you are logged in as an admin.
  • Payment failed email — update the method promptly to avoid service interruption.
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Still stuck?

Email us with a short description, expected outcome and any error message.

Email support@kadova.nl

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